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Shipping Policy

US orders usually take up to 3-5 business days. Jewelry items may take up to 3 weeks. 

Shipping for non-US orders may take up to 5 weeks depending on your location. 

Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times. 

SHIPPING POLICY

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect address information. Please enter the correct shipping details when checking out. If you realize you have made an error, simply e-mail us at cs@genesischarm.com as soon as possible.

GenesisCharm is not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.

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